100% Satisfaction Guarantee
If you are not completely satisfied with the flowers or gift that you purchased, we will gladly send a replacement or refund the original purchaser in full. All that you will need to do is notify us in writing within 2 working days of delivery.
Please note that for quality control purposes the gift/flower arrangement will need to be collected, in it’s original condition, before a refund or replacement is executed. We will send our driver to collect at no extra cost to you. If we find that the gift contents/flowers have been tampered with no refunds will be possible for obvious reasons.
Please remember that all flowers are subject to seasonal availability and if a specific flower is unavailable we will use our professional discretion to substitute it with another flower of similar colour, value and style.
All our flower arrangements & bouquets are available for delivery throughout Cape Town, South Africa if ordered before 12 noon on any business day. As we make use of our own flower delivery drivers our same day flower deliver y service is guaranteed.
Our Florist Shop is based in Cape Town, South Africa.